Dear Danny,
I want to thank you for your modest bill; it was very considerate. The service you and your company have provided thus far at 6 Dogwood, 324A Salem, and 324B Salem has been exemplary to say the least. I have had various interactions with your service manager, Billy, and as a contractor myself I have never seen an employee take such personal interest in taking care of a customer.
In terms of in depth experience and detailed knowledge of the latest systems, techniques, and materials, I feel there is no more highly qualified and respected oil company than Total Fuel.
When it comes to installations, your outstanding quality control program, highly skilled craftsmanship, combined with your extremely closed standard of personal supervision, are qualities far and above any industry standards.
Your standards of workmanship, including Boilers, Plumbing, Heating, and Electrical as well as your precise scheduling, coordination with other trades, estimating and cost control methods have proved very effective and extremely valuable to me, as a homeowner.
Most important, your energy and pride in your work, resourcefulness, creativity, team spirit, winning personality, and primary dedication to the owner's interest in the project, make you a pleasure to work with.
Thank you very much.
Chris Verrone
Armonk, NY
www.cvroof.com